var $ZSIQChatWindow=$ZSIQChatWindow||function(){var m,d,i,l={1:"siq_rht",2:"siq_rht",3:"siq_lft",4:"siq_lft",5:"siq_lft",6:"siq_lft",7:"siq_lft",8:"siq_rht",9:"siq_rht",10:"siq_rht",11:"siq_rht",12:"siq_rht"},h=function(e){m.className=m.className.replace(/(?:^|\s)siqhide(?!\S)/,"").replace(/(?:^|\s)siqanim(?!\S)/,""),e&&(m.className+=" siqanim"),function(e){if($ZSIQWidgetUI.isHandHeldDevice()&&$ZSIQWidgetUI.isAppleDevice()){var t=document.body;t.className=(t.className||"").replace(/(?:^|\s)zsiq_fixedlayout(?!\S)/,""),e&&(t.className+=" zsiq_fixedlayout")}}(e)},o=function(){m.style.top="-10000px",m.style.display="block"},r=function(e,t,s){void 0===i&&(i=0),clearTimeout(i),$ZSIQUtil.storeCookieVal(e,t,s),i=setTimeout(function(){r(e,t,s)},12e4)};return{getChatWindowDiv:function(){return m},isTrackingOnly:function(){var e=$ZSIQChat.getWidgetData().widgetobj;return 1==e.istracking&&(0==e.islivechat||1==e.hideembed)},constructIframe:function(e,s){if($ZSIQCookie.get("isiframeenabled")&&!$ZSIQChatWindow.getChatWindowDiv()||!$ZSIQChatWindow.isTrackingOnly()||$ZSIQChat.isPreview()){var t,i,r,c,a=!1;if(m&&!_WINDOW_REPOPULATE&&($ZSIQChat.isPreview()?a=!0:(m.remove(),_WINDOW_REPOPULATE=!1)),a||(m&&m.remove(),(m=document.createElement("DIV")).innerHTML='
',m.style.visibility="hidden"),m.className=function(){$ZSIQWidget.getWidgetObject();var e="";$ZSIQWidget.getWidgetObject().isshowcallbubble&&(e="theme5"===$ZSIQWidget.getWidgetObject().calltheme?" siq-calthemesign":"siq-caltheme");var t=$ZSIQWidgetUI.isCSSTransformSupported()?"zls-sptwndw "+e+" siqembed siqtrans siqhide ":"zls-sptwndw "+e+" siqembed ";t+=$ZSIQChat.isPreview()?"":"zsiq-mobhgt ",t+=$ZSIQChatWindow.isNewHeader()?"zsiq-newtheme ":"";var s=" zsiq_size"+$ZSIQWidget.getEmbedSize();return $ZSIQChat.isSignatureChat()?t+s:($ZSIQChat.isSeasonalTheme()&&(t+=" zsiqseasonal "),t+l[$ZSIQWidgetUI.getWidgetPosition()]+s)}(),m.setAttribute("embedtheme",$ZSIQWidget.getEmbedObject().theme),a)$ZSIQUtil.getIframe().$Support.init($ZSIQWidget.getEmbedObject());else{document.body.appendChild(m);var n=document.getElementById("siqiframe");n.onload=function(){var e=$ZSIQUtil.getIframe().$Support.EmbedObj.chatID;$ZSIQWidgetUI.checkWidgetVisibility(e);var t=$ZSIQUtil.getIframe().$Support;t.handleStatusCallback(),t.handleAudioCallback(),function(){if($ZSIQChat.getWidgetData().widgettype==SIQ_PERSONALIZE){var e=$ZSIQLSDB.get("ZLDPERSONALIZE");e&&$zoho.salesiq.chat.department($ZSIQWidgetUI.getUserDeptMapping()[e])}}(),t.verifyChatDomain()&&(t.Util.setDStorageIframe(),t.Util.loadPostMessage()),$UTSHandler.getUTSCachedata(),s&&s()};var d=(n.contentWindow||n.contentDocument.document||n.contentDocument).document;d.open(),d.write($ZSIQChatWindow.getFiles()),$ZSIQChatWindow.preConnectDomain(d),d.close()}t=e,i=$ZSIQChat.getWidgetData().widgettype,r=$ZSIQUtil.getAPIValues(),i!=SIQ_FLOAT&&i!=SIQ_PERSONALIZE||!r.floatwindowvisible?i==SIQ_BUTTON&&r.chatwindowvisible?$ZSIQChatWindow.handleChatWindowVisible(r.chatwindowvisible,t):$ZSIQWidgetUI.getWidgetState()!=$ZSIQWidgetUI.F_WINDOW?o():h(!0):$ZSIQChatWindow.handleChatWindowVisible(r.floatwindowvisible,t),$ZSIQUtil.getIframe().$Support&&!this.isForm()&&$ZSIQUtil.getIframe().$Support.Util.handleResize(),(c=$ZSIQUtil.getCookieValue("dragpos"))&&(c=JSON.parse(c),m.setAttribute("style","left:"+c.left+";top:"+c.top)),this.handleESCEvent()}},preConnectDomain:function(e){var t=["https://fonts.zohostatic.com"];for(var s in t){var i=document.createElement("link");i.href=t[s],i.rel="preconnect",e.head.appendChild(i),i.parentNode.removeChild(i),i=null}},handleIframeLoading:function(e){!$ZSIQChatWindow.getChatWindowDiv()&&$ZSIQChatWindow.isTrackingOnly()?($ZSIQCookie.set("isiframeenabled",!0,864e5),$ZSIQChatWindow.constructIframe(!1,e)):e&&e()},handleESCEvent:function(e){var t=e?e.parent:window;(e=e||window).document.addEventListener("keydown",function(e){27==e.keyCode&&t.$ZSIQChatWindow.closeImagePreview(e,!0)})},openChatWindow:function(e,t){if(!e)try{$UTSHandler.updateAction({type:"1"})}catch(e){}switch(t){case 0:var s=$ZSIQUtil.getIframe().$Support;if(-1!=s.EmbedObj.visitorID&&-1!=s.EmbedObj.chatID){if(!$ZSIQUtil.getIframe().avimpl.curr_status||"outgoing"==$ZSIQUtil.getIframe().avimpl.curr_status)break;$ZSIQUtil.getIframe().$EmbedManger.setQuitStatus(!1),$ZSIQUtil.getIframe().CallImpl.isCallWithChat=null,s.contentdiv=null,s.getParent().$ZSIQWidgetUI.removeCallClass(),s.checkAndShowUI(-1);var i=s.getAjaxURL("makeav",dext),r={};r.chid=s.EmbedObj.chatID,r.wmsid=s.EmbedObj.vwmsid,r.mode=AUDIOCALL,r.lsuid=s.EmbedObj.attender,r.action="startchat",$.ajax({url:i,data:r,type:"POST"})}else $ZSIQChatWindow.forceOpenChatWindow()}if(!$ZSIQUtil.getAPIValues().forcefloatingwindow&&!$ZSIQWidgetUI.isHandHeldDevice()&&(window.screen.availWidth<450||window.screen.availHeight<554)){var c=window.screen.availWidth,a=window.screen.availHeight,n=window.open("","ZSIQEmbed","location=no,menubar=no,status=no,toolbar=no,scrollbars=yes,width="+c+",height="+a),d=n.document;return d.open(),d.write($ZSIQChatWindow.getFiles()),d.close(),n.focus(),void $ZSIQWidgetUI.minimizeSticker(!0)}m.hasAttribute("drag")||(m.style.top=""),$ZSIQWidgetUI.isCSSTransformSupported()?h(!0):m.style.display="block";var l=$ZSIQWidgetUI.getWidgetDiv();try{var o=$ZSIQWidgetUI.getMinWidgetDiv();$ZSIQWidgetUI.addClass(o,"zsiqfanim")}catch(e){$ZSIQWidgetUI.addClass(l,"zsiqfanim")}if($ZSIQWidget.handleCallBacks({"floatbutton.click":"","chat.open":""}),$ZSIQWidgetUI.setWidgetState($ZSIQWidgetUI.F_WINDOW),$ZSIQUtil.getIframe().$Support){"true"==l.getAttribute("data-autochat")&&$ZSIQUtil.getIframe().$Support.handleAPIFunctionalities("chatstart");var p=$ZSIQUtil.getIframe().$Support;p.getUnreadCount()&&!p.isConversationUIFocussed()&&(p.removeUnreadCookie(),$ZSIQWidgetUI.removeUnreadCount()),$ZSIQUtil.getIframe().$UI&&!$ZSIQChat.isPreview()&&setTimeout(function(){$ZSIQUtil.getIframe().$UI.focusComposer()},500)}},forceOpenChatWindow:function(){$ZSIQUtil.getIframe().$Support.getParent().$ZSIQWidgetUI.removeCallClass(),$ZSIQUtil.getIframe().$Support.contentdiv=null,$ZSIQUtil.getIframe().$Support.EmbedObj.lchid=-1,$ZSIQUtil.getIframe().$Support.checkAndShowUI(-1),$ZSIQUtil.getIframe().CallImpl.isCallWithChat=!1,$ZSIQUtil.getIframe().$EmbedManger.setQuitStatus(!1)},expandChatWindow:function(){var e=$ZSIQChat.getWidgetData().widgettype;e!=SIQ_FLOAT&&e!=SIQ_PERSONALIZE||($ZSIQWidgetUI.getWidgetDiv().style.display="none");m.style.top="",$ZSIQWidgetUI.isCSSTransformSupported()?h(!0):m.style.display="block",$ZSIQWidgetUI.setWidgetState($ZSIQWidgetUI.F_WINDOW)},closeChatWindow:function(e){$ZSIQUtil.stopBlinking(),e||$ZSIQWidget.handleCallBacks({"chat.close":""}),h(),m.className=m.className.replace(/(?:^|\s)remtrans(?!\S)/,"");try{var t=$ZSIQUtil.getAPIValues(),s=$ZSIQUtil.getIframe().$Support.EmbedObj.chatID;if("hide"==t.floatvisible&&(t.customhtml||-1==s))return void $ZSIQWidgetUI.setWidgetState(-1!=s&&null!=s?$ZSIQWidgetUI.F_BUTTON:$ZSIQWidgetUI.F_STICKER)}catch(e){}var i=$ZSIQWidgetUI.getWidgetDiv();i.className=i.className.replace(/(?:^|\s)zsiqfanim(?!\S)/,"");var r=!1;try{if(s&&-1!=s){var c=$ZSIQWidgetUI.getMinWidgetDiv();c.className=c.className.replace(/(?:^|\s)zsiqfanim(?!\S)/,"")}r=$ZSIQWidgetUI.isStickerMinimized()}catch(e){}$ZSIQWidgetUI.setWidgetState(-1!=s&&null!=s||r?$ZSIQWidgetUI.F_BUTTON:$ZSIQWidgetUI.F_STICKER);var a=$ZSIQWidget.getWidgetObject();if($ZSIQChat.getWidgetData().widgettype==SIQ_FLOAT&&"8"==a.sticker[1].default){try{var n=$ZSIQUtil.getIframe().$Support.EmbedObj,d=$ZSIQUtil.getIframe().$Support.getCookieValue("ZLD"+n.livelsid)["attname_"+n.visitorID]}catch(e){}d&&(document.getElementById("zsiq_maintitle").innerText=d);var l=document.getElementById("zsiq_chatbtn");l&&(l.style.display=1==$ZSIQUtil.getCookieValue("state")?"none":"block")}$ZSIQWidgetUI.checkWidgetVisibility(s)},minimizeChatWindow:function(){if(!$ZSIQChat.isPreview()){if(!$ZSIQUtil.getIframe().$Support.isChatExist()){var e=document.getElementById("zsiq_maintitle");if(e){var t=$ZSIQWidget.getWidgetObject(),s=t.title[1].online?t.title[1].online:t.i18nkeys["float.online.maintitle"];t.status||(s=t.title[1].offline?t.title[1].offline:t.i18nkeys["float.offline.maintitle"]);var i=$ZSIQUtil.getAPIValues().buttontexts;i&&(t.status&&i[0]?s=i[0][0]||s:!t.status&&i[1]&&(s=i[1][0]||s)),e.innerHTML=s}}$ZSIQChat.getWidgetData().widgettype==SIQ_PERSONALIZE&&$ZSIQLSDB.remove("ZLDPERSONALIZE"),$ZSIQChatWindow.closeChatWindow(!0);var r=$ZSIQUtil.getIframe().$Support,c=r.EmbedObj.chatID,a=r.istrigmsg;if(-1!=c||a)$ZSIQWidgetUI.minimizeSticker();else{var n=$ZSIQWidget.getWidgetObject();if("1"==n.sticker[1].default){var d=document.getElementById("titlediv");$ZSIQUtil.containsClass(d,"zsiq_min")&&(d.className=d.className.replace(/(?:^|\s)zsiq_min(?!\S)/,""))}else if("2"==n.sticker[1].default){var l=document.getElementById("zsiq_float");$ZSIQUtil.containsClass(l,"zsiq_min")&&(l.className=l.className.replace(/(?:^|\s)zsiq_min(?!\S)/,""))}}$ZSIQWidget.handleCallBacks({"floatwindow.minimize":""}),$ZSIQUtil.getIframe().avimpl.handleMinimizeState()}},handleChatWindowVisible:function(e,t,s,i){!0!==$ZSIQWidget.getWidgetObject().hideembed&&!0!==t?(e=e||$ZSIQUtil.getAPIValues().floatwindowvisible)&&("hide"==e?$ZSIQChatWindow.closeChatWindow(!0):"show"==e?($ZSIQChatWindow.openChatWindow(!1,i),s&&!$ZSIQUtil.getIframe().$Support.isChatExist()&&$ZSIQUtil.getIframe().$Support.openClassicUI()):!isNaN(e)&&0a?a-r:cx,cy=cy+c>n?n-c:cy,t.style.left=cx+"px",t.style.top=cy+"px",t.style.right="auto",!(t.style.bottom="auto")},cacheChatDivPosition:function(){var e=m.style;""===e.left||$ZSIQWidgetUI.isHandHeldDevice()||(m.setAttribute("drag","true"),r("dragpos",'{"left":"'+e.left+'", "top":"'+e.top+'" }',!0))},isOfflineByEngaged:function(){for(var e=$ZSIQWidget.getEmbedObject().einfo.embedstatus.DEPTLIST,t=0;t